Description
Our team is looking for a Product Technology Consultant who will be a part of our Professional Services and Consulting Services team. This is a high impact opportunity that consults our agency customers on product upgrades, implementation and technology integrations. develop and drive the strategic direction for one of the leading global travel technology companies.
Role and Responsibilities :
- Managing strategic customer initiatives to include SabreRed 360 and NDC testing, rollout and adoption
- Coordinate and share best practices with other PTCs across the organization
- Propose changes in products and / or services that result in increased efficiency or adoption by the customer
- Provide project management guidance and oversight of key engagements to ensure successful implementations
- Provide issue resolution in a timely manner
- Develop a strong relationship with other internal teams to ensure alignment, communication and adherence to shared vision of our strategic customer base
- Share results and feedback from key customer engagements with internal teams
- Provide customer advocacy internally through product development discussions
- Drive Sabre product investment alignment with the customer’s needs
Qualifications and Education Requirements :
Advanced English level both verbal and writtenAbility to analyze and trouble-shootExcellent customer service, communication, and collaboration skillsAttention to detail and ability to multi-task to support multiple customers in a virtual settingProficient knowledge and hands on experience with Sabre products, including NDC is highly valuedGeneral understanding of the travel industry and ecosystem is valuedBenefits
Work in modern Zonamerica campus alongside all the amenities it has to offer!Annual Performance bonus plansDevelopment opportunities in country or globallyWe offer a competitive private health insurance for employees and eligible childrenExtra Paid Time Off (5 extra days each year)3 month paid parental leave (12 weeks for fathers / 18 weeks for mothers)Daily meal allowanceEnd of Year BreakLife InsuranceCorporate Social Responsibility opportunitiesRecognition and acknowledgement programsFun employee engagement and development eventsWe will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.
This job posting comprises the law No 19691 and its decree No 73 / 019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
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