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Technical Account Manager - 25040701

Technical Account Manager - 25040701

Remotely TalentsUruguay, UY
Technical Account Manager (TAM).Commerce to join our growing team.In this role, you’ll act as a strategic partner to our merchant clients—helping them integrate with our SaaS platform, solve techni...Mostrar másÚltima actualización: hace 29 días
Global Campaign Specialist Latam - OPEN (Online Progressive Engagement Network)

Global Campaign Specialist Latam - OPEN (Online Progressive Engagement Network)

matteriaUruguay, UY
80,00 UYU por hora
The referred organization is responsible for the selection process.This position will be fully remote, but strong preference will be given to candidates based in Latin American countries.The Online...Mostrar másÚltima actualización: hace más de 30 días
Administrative Assistant

Administrative Assistant

AutomovesUruguay
Automoves is a Canadian leader in finished vehicle logistics.We specialize in dependable vehicle shipping across Canada, to and from United States and other international destinations.We are in sea...Mostrar másÚltima actualización: hace más de 30 días
Python Data Engineer - Remote - Latin America

Python Data Engineer - Remote - Latin America

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Senior Customer Lifecycle Analyst

Senior Customer Lifecycle Analyst

IDTUruguay, , ,
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey.We are industry leaders in prepaid communication and payment services and one of the large...Mostrar másÚltima actualización: hace 3 días
Data Entry Clerk

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iOrthoUruguay
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Inside Sales Associates

eXp RealtyUruguay
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Sr. Web Developer in NetSuite

Sr. Web Developer in NetSuite

OracleUruguay
Web Developer in NetSuite is responsible primarily for providing and leading consulting and development services to Advance Customer Services clients. Work with JavaScript to build custom solutions ...Mostrar másÚltima actualización: hace más de 30 días
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Business Executive

SnaphuntUruguay
A role that offers a breadth of learning opportunities.Work in a company with a solid track record of performance.Implement outbound targeting campaigns via email, Linkedin, and other means.Perform...Mostrar másÚltima actualización: hace más de 30 días
Sales Development Representative (Commission-Only)

Sales Development Representative (Commission-Only)

RunRemoteUruguay, UY
Quick Apply
Looking for candidates from LATAM.Position : Sales Development Representative.This is a commission-only role with uncapped earnings. Details of the commission structure will be discussed during the i...Mostrar másÚltima actualización: hace más de 30 días
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Creative Strategist

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We take care of the entire creative cycle from ads design to content production for our international clients.We foster a collaborative and supportive work environment, offering opportunities for l...Mostrar másÚltima actualización: hace más de 30 días
Information Security Analyst

Information Security Analyst

Total ShapeUruguay
Total Shape is a community dedicated to making the pursuit of a healthier lifestyle both achievable and straightforward.At Total Shape, we pride ourselves on delivering .Our mission is to help...Mostrar másÚltima actualización: hace más de 30 días
Software Developer SemiSenior

Software Developer SemiSenior

EVERTECUruguay
Buscamos desarrollador de software para incorporar a nuestro equipo.Realizará tareas de diseño, programación e implantación de sistemas desarrollados para la industria de medios de pago.Esperamos e...Mostrar másÚltima actualización: hace más de 30 días
Executive Virtual Assistant (Remote)

Executive Virtual Assistant (Remote)

GOATUruguay
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Trade Finance Professional

Trade Finance Professional

Euro Exim BankUruguay
Lucia, West Indies, Euro Exim Bank is an award-winning international trade finance institution providing trade solutions for importers, contractors, and exporters. We have a Class ‘A’ international ...Mostrar másÚltima actualización: hace más de 30 días
Freelance Country Expert (Colombia)

Freelance Country Expert (Colombia)

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Sales Coordinator

Sales Coordinator

Office BeaconUruguay
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Remote Customer Support : Music Streaming Service - Portuguese (4152)

Remote Customer Support : Music Streaming Service - Portuguese (4152)

ModSquadUruguay
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Inside Sales Associate (Electronic Security)

Inside Sales Associate (Electronic Security)

Select AssistantsUruguay
Are you ready to bring your technical expertise and sales skills to the next level—all from the comfort of your home? Our client, a. New York-based electronic security company.Fortune 500 companies ...Mostrar másÚltima actualización: hace más de 30 días
CIEMSA : Director / a de Obra

CIEMSA : Director / a de Obra

AdviceUY, Uruguay
Profesionales egresados / as de la carrera de Ingeniería (Civil, Industrial o Eléctrico) o Arquitectos / as.Será ampliamente valorado contar con formación en posgrado o MBA. Con dominio intermedio de id...Mostrar másÚltima actualización: hace más de 30 días
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Technical Account Manager - 25040701

Technical Account Manager - 25040701

Remotely TalentsUruguay, UY
Hace 29 días
Descripción del trabajo

Position Summary

We’re looking for a Technical Account Manager (TAM) with a solid technical foundation and a passion for eCommerce to join our growing team. In this role, you’ll act as a strategic partner to our merchant clients—helping them integrate with our SaaS platform, solve technical challenges, and unlock new opportunities for growth.

You’ll take ownership of onboarding, provide expert guidance throughout the customer journey, and ensure a smooth, high-quality experience that builds long-term relationships. If you’re someone who enjoys translating technical know-how into real business value, this is the role for you.

Key Responsibilities

  • Act as the primary technical point of contact for eCommerce merchants throughout onboarding and ongoing partnership.
  • Lead merchants through end-to-end technical integration—including API configuration, platform setup, third-party app connections, and storefront implementation.
  • Conduct technical discovery sessions to understand merchant workflows, systems, and unique business use cases.
  • Troubleshoot and resolve integration issues, collaborating closely with internal teams such as Support, Product, and Engineering.Partner with Customer Success Managers to deliver a seamless, unified merchant experience and help clients achieve their desired outcomes.
  • Deliver tailored training and technical walkthroughs for various merchant teams, including developers, operations, and technical stakeholders.
  • Maintain accurate and detailed technical documentation for each merchant, including setup processes, integration notes, and troubleshooting logs.
  • Represent the voice of the customer in technical discussions, advocating for merchant needs and providing input into product development and roadmap planning.
  • Stay up to date with the latest in eCommerce technology, tools, and best practices to provide proactive guidance and strategic recommendations to clients.

Required qualifications

  • 3+ years of experience in a Technical Account Manager, Solutions Engineer, Implementation Engineer, or similar client-facing technical role
  • Practical experience with major eCommerce platforms such as Shopify, BigCommerce, WooCommerce, Magento, or similar
  • Strong understanding of web technologies, including APIs (REST / GraphQL), webhooks, and data integration workflows
  • Familiarity with payment gateways, checkout flows, inventory systems, or fulfillment solutions is a strong advantage
  • Working knowledge of basic coding or scripting languages (e.g., JavaScript, Python, SQL) is a plus
  • Excellent communication skills—able to clearly explain technical concepts to both technical and non-technical audiences
  • Proactive, detail-oriented, and solutions-driven, with a strong sense of ownership
  • Previous experience working in a fast-paced, customer-facing SaaS environment
  • What we offer

  • Type of employment : Permanent, Fully remote, Flexible hours
  • Collaboration contract : B2B
  • Paid Vacation days : 10 PTO plus USA National Bank holidays
  • Professional Growth : Opportunities for professional development and career advancement.
  • Collaborative Environment : A supportive and dynamic team culture.